Terms of Service

Welcome to Fabrics Desire (https://fabricsdesire.store), operated by Fabrics Shindey, GSTIN 23IWVPS7913H1ZP, having its registered office at Office No. 297, Orbit Mall, Scheme No. 54, AB Road, Indore, Madhya Pradesh - 452011. By accessing, browsing, or making a purchase from our website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, please do not use this website.

1. Eligibility

To purchase from Fabrics Desire, you must be at least 18 years of age and capable of entering into a legally binding contract under the Indian Contract Act, 1872. By placing an order, you represent that you meet these requirements and that the information you provide is accurate and complete.

2. Account & Order Information

• You are responsible for maintaining the confidentiality of any account details and for all activities under your account.
• You agree to provide accurate, current, and complete information during checkout, including correct shipping address, contact number, and email.
• We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, incorrect pricing, unavailability of stock, or invalid shipping address.

3. Products, Pricing & Availability

• All products listed are subject to availability. We make every effort to display product images, colours, and descriptions accurately, but slight variations may occur due to screen settings, lighting, and natural fabric characteristics.
• All prices are listed in Indian Rupees (INR / ₹) and are inclusive of applicable GST unless stated otherwise.
• We reserve the right to modify prices, change product specifications, or discontinue products at any time without prior notice.
• In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund.

4. Orders & Payment

• Placing an order through our website constitutes an offer to purchase, which we may accept or decline.
• Order confirmation will be sent to your registered email once payment is successful (for prepaid) or once your order is confirmed (for Cash on Delivery).
• We accept payments via UPI (through our payment partner MMADPay) and Cash on Delivery (COD). A handling fee of ₹49 applies to COD orders.
• For UPI payments, your order will be confirmed only after we receive a successful payment confirmation from the payment gateway.

5. Shipping & Delivery

Our shipping terms, timelines, and charges are outlined separately in our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, weather, regional disruptions, or other factors beyond our control.

6. Returns, Refunds & Cancellations

Please refer to our Refund & Returns Policy for detailed information on return eligibility, refund timelines, and cancellation procedures.

7. Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of any third party. You shall not:

• Use the website in any way that may damage, disable, or impair its functioning.
• Attempt to gain unauthorised access to our servers, accounts, or databases.
• Use bots, scrapers, or automated systems to extract data from the website without our written permission.
• Post or transmit any content that is unlawful, obscene, defamatory, or harmful.

8. Intellectual Property

All content on this website — including logos, product names, photographs, illustrations, designs, text, graphics, and software — is the property of Fabrics Desire (Fabrics Shindey) or its licensors and is protected under Indian intellectual property laws. You may not reproduce, distribute, or use any of this content for commercial purposes without our prior written consent.

9. User Content

If you submit reviews, photographs, comments, or any other content to our website, you grant us a non-exclusive, royalty-free, worldwide licence to use, display, reproduce, and adapt such content for marketing and operational purposes. You confirm that any content you submit is original, lawful, and does not infringe the rights of any third party.

10. Third-Party Links

Our website may contain links to third-party websites (such as our payment gateway, social media pages, or courier tracking). We are not responsible for the content, privacy practices, or terms of use of any third-party websites.

11. Limitation of Liability

To the maximum extent permitted by law, Fabrics Desire shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website or products. Our total liability in any matter shall not exceed the value of the specific order in question.

12. Indemnity

You agree to indemnify and hold harmless Fabrics Desire, its directors, employees, and partners from any claim, demand, loss, or expense (including legal fees) arising from your breach of these Terms or your violation of any law or third-party rights.

13. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, acts of government, strikes, pandemics, power failures, or courier disruptions.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the website after such changes constitutes acceptance of the revised Terms.

15. Grievance Officer

16. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Indore, Madhya Pradesh.

17. Contact Us

For any questions regarding these Terms, please contact us at contact@fabricsdesire.store or visit our Contact page.